- Unpair all Apple Watch devices.
- Back up your iPhone or iPad.
- Sign out of iCloud, iTunes and the App Store.
- Do not erase your device. Once your device has been assessed, a Specialist will help you erase all of your content and settings.
For more detailed instructions, visit the Apple Support page.
- Create a backup.
- Sign out of iTunes on macOS Mojave or earlier.
- Sign out of iCloud.
- Sign out of iMessage.
- If you’re keeping paired Bluetooth devices, unpair them (optional).
- Erase your hard drive and reinstall macOS.
For more detailed instructions, visit What to do before you sell, give away or trade in your Mac.
- Keep your Apple Watch and iPhone close together.
- Unpair your Apple Watch.
For more detailed instructions, visit What to do before you sell, give away or trade in your Apple Watch, or buy one from someone else.