Apple Trade In

How to prepare your device for exchange.

Save time by following these steps before you take your device to the Apple Store.

  1. Unpair all Apple Watch devices.
  2. Back up your iPhone or iPad.
  3. Sign out of iCloud, iTunes and the App Store.
  4. Do not erase your device. Once your device has been assessed, a Specialist will help you erase all of your content and settings.

For more detailed instructions, visit the Apple Support page.

  1. Create a backup.
  2. Sign out of iTunes on macOS Mojave or earlier.
  3. Sign out of iCloud.
  4. Sign out of iMessage.
  5. If you’re keeping paired Bluetooth devices, unpair them (optional).
  6. Erase your hard drive and reinstall macOS.

For more detailed instructions, visit What to do before you sell, give away or trade in your Mac.

  1. Keep your Apple Watch and iPhone close together.
  2. Unpair your Apple Watch.

For more detailed instructions, visit What to do before you sell, give away or trade in your Apple Watch, or buy one from someone else.